his qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
The Certificate IV allows you to learn skills you can apply as you go, as well as giving you different career options to choose from. Some of the skills you will learn from the core units are:
- How to apply critical thinking skill
- Using digital technologies in the workplace
- Ways to build and maintain business relationships
- Implement and monitor WHS policies, procedures and programs
- Writing complex documents
- How to apply communication strategies
Australian Training Academy are currently offering one stream in the BSB40120 Certificate IV in Business. The testamurs would read as follows:
- BSB40120 Certificate IV in Business (Business Operations)
Job roles could include:
- Operations coordinator
- Administration coordinator
- Business owner
- Office clerk
This qualification is not industry-specific so the student may be employed in various sectors, including but not limited to:
Further learning pathways could include, but are not limited to:
- Other Certificate IV programs in the BSB training package
- Diploma of Business or other Diplomas listed in VET
- Tertiary qualifications
$2999 – Full Fee-Paying Student
Payment plans available
4 payments of $749.75
Please notify administration on enrolment.
This course is self-paced study
The course can be delivered over a range of course durations, depending on the needs and characteristics of the student(s) and their employer(s) where relevant.
Most students will finish the course in 12 months.
Students may complete the program earlier than these timelines through achievement of RPL, credit transfer or competency-based progression through the course.
The course can be completed online, with video calls with the trainer to assist with the learning if required. Some practical components may also need to be completed via video calls, and recorded as part of the evidence.
There are no entry requirements for this qualification, with the exception of the completion of a Pre-enrolment Review.
There are no licencing, legislative or certifications that apply to this qualification.
Upon successful completion of this course, you will be awarded the nationally recognised Australian qualification BSB40120 Certificate III in Business.
Total number of units = 12
6 core units plus
6 elective units, of which:
- 2 elective units must be selected from Group A
- for the remaining 4 elective units:
- up to 4 units may be selected from Groups A – J
- if not listed, up to 2 units may be selected from a Certificate III, Certificate IV or Diploma from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:
- For specialisation in Leadership, 4 elective units must be selected from Group B
For specialisation in Business Administration, 4 elective units must be selected from Group C
For specialisation in Business Operations, 4 elective units must be selected from Group D
|Apply critical thinking to work practices
|Use digital technologies to collaborate in a work environment
|Build and maintain business relationships
|Implement and monitor WHS policies, procedures and programs
|Write complex documents
|Apply communication strategies in the workplace
Group A – Self-development
|Manage personal health and wellbeing
|Develop personal work priorities
|Lead personal development
|Develop and use emotional intelligence
Group B – Leadership
|Support a positive and culturally appropriate workforce culture
|Lead difficult conversations
|Articulate, present and debate ideas
|Collaborate in creative processes
|Support the learning and development of teams and individuals
|Demonstrate leadership in the workplace
|Manage personal and professional development
|Promote innovation in team environments
|Support staff members with disability in the workplace
|Lead and facilitate a team
Group C – Business Administration
|Work within compliance frameworks
|Support human resources functions and processes
|Coordinate workplace information systems
|Record stakeholder interactions
|Coordinate business resources
|Organise business meetings
|Undertake project work
|Design and produce complex text documents
|Design and produce complex spreadsheets
|Apply digital solutions to work processes
Group D – Business Operations
|Research and develop business plans
|Coordinate recruitment and onboarding
|Analyse and present research information
|Assess marketing opportunities
|Undertake marketing activities
|Promote products and services
|Coordinate business operational plans
|Apply business risk management processes
|Implement customer service strategies
|Participate in organisational governance
|Implement continuous improvement
|Develop organisational policy
|Review and maintain organisation’s digital presence
|Use social media to engage customers
|Develop a basic website for customer engagement
|Achieve sales results
Group H – Financial Administration
|Process financial transactions
|Maintain financial records
|Report on financial activity
|Administer subsidiary accounts and ledgers
|Process business tax requirements
|Prepare operational budgets
|Establish and maintain payroll systems
Ready to get started?
Get in touch, or enrol now. Please check the Course Calendar to see if your course is scheduled.