Crowd Controller Refresher

(CPPSEC3101, CPPSEC3121 & HLTAID006)

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Every three years, Licensed crowd controllers and bodyguards in QLD are required to undertake refresher training.

From the 21st of January 2020, the modules for ongoing training for crowd controllers and bodyguards are:

  • CPPSEC3101 Manage conflict and security risks using negotiation
  • CPPSEC3121 Control persons using empty hand techniques
  • HLTAID006 Provide advanced first aid

It is also a requirement that licensed bodyguard or crowd controllers complete a CPR component. The CPR component must be refreshed every 12 months.

  • HLTAID001 Provide cardiopulmonary resuscitation

(Please note the CPR is included in the HLTAID006 Provide advanced first aid)

Please be advised we are unable to train students on a student visa. You must find a CRICOS registered training provider.


CCPSEC3101 + CPPSEC3121 – $200

HLTAID006 – $250

Total price – $450

Entry Requirements

  • Must have previously completed a Certificate II or Certificate III in Security Operations; or hold a Security Providers license; and
  • Complete a Language, Literacy and Numeracy (LNN) assessment.
The Office of Fair Trading administers Qld Security Providers Licensing. Once students complete their crowd controller refresher, the Australian Training Academy will then provide students with a Statement of attainment and a Statement of their results outlining the delivery and assessment for the units.

It is then the Students responsibility to submit documents to the Office of fair trading to comply with their licensing requirements.

Revalidation training must be completed in full as the Office of Fair Trading will not accept Certificates where the units are achieved through Recognition of Prior Learning (RPL).

For more information on Security Provider Licensing please refer the Office of Fair Trading Website.

Certificate 3 Guarantee 

Government subsidies are available for eligible students to complete their first post-school Certificate III qualification.

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