07 3209 6000 • RTO No. 0686 [email protected]

Security Officer – Crowd Controller

Self-paced study + classroom training

The security industry is a 24/7 profession and as entertainment precincts open for longer hours there is more need for crowd controllers.

This course is designed to enable you to be licenced with the Office of Fair Trading (Qld) as a Crowd Controller.

Units Of Competency

11 Core Units
CPPSEC2001A – Communicate effectively in the security industry
CPPSEC2002A – Follow workplace safety procedures in the security industry
CPPSEC2003B – Work effectively in the security industry
CPPSEC2005A – Work as part of a security team
CPPSEC2006B – Provide security services to clients
CPPSEC2011B – Control access to and exit from premises
CPPSEC2012A – Monitor and control individual
CPPSEC2014A – Operate basic security equipment
CPPSEC2015A – Patrol premises
CPPSEC3003A – Determine response to security risk situation
CPPSEC3007A – Maintain security of environment

3 Triennial Revalidation Units
CPPSEC3002A – Manage conflict through negotiation
CPPSEC3013A – Control persons using empty hand techniques
HLTFA311A – Apply First Aid
These 3 units will need to be successfully completed every three years to ensure you remain up to date with the latest techniques.


Please contact our office on 07 3209 6000 for current prices.

Course Duration

The course consists of a self-paced study component and a classroom training component.

Students have 12 months from the date of their enrolment to complete both components of the course.


There are no prerequisite study units required for this course. Students should ensure that they are aware of the licencing requirements, such as age restrictions and disqualifying offences.


Participants will be awarded a statement of attainment upon successful completion of this course.


 On successful completion of this course, participants may apply to the Department of Fair Trading (Qld) for a Security Providers Licence. Opportunities include employment in airports, shopping precincts, retail loss prevention, close personal protection, corporate security, building industry, mine sites, mobile patrols, entertainment venues, concerts, sports events, video control rooms, alarm monitoring centres, cash transportation, bodyguard roles and more. The security industry is rapidly growing in Queensland and the opportunities are many.

Certificate 3 Guarantee

Government subsidies are available for eligible students to complete their first post-school Certificate III qualification.

For more details and eligibility requirements click here

Ready to get started?

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